TACME has entered into a three-year partnership with Dubai Road and Transport Authority (RTA) to effectively manage, monitor, and support the application, infrastructure, and all components of the Big Data Platform (BDP). As an established regional leader in Digital Transformation, Big Data, and IoT, TACME will also focus on developing innovative business use cases by leveraging existing and new data sources within the data lake. This collaboration aims to harness the power of data and advanced analytics to drive actionable business insights, promoting growth and competitive advantage for the RTA.

TACME’s Expertise:

With a proven track record in the Big Data & Analytics domain, TACME is proud to be one of the few service providers in the country with extensive expertise and resources in this field. TACME has forged strategic partnerships with industry leaders such as Cloudera, Click Sense, Pentaho, Tableau, Huawei, and several others. Our dedicated team of data scientists, data architects, social & data engineers, developers, big data administrators, and data analytics consultants work collaboratively to help clients maximize the benefits of their data.

Key Services:

1. Comprehensive Support TACME offers 24/7/365 all-inclusive extended warranty and support for a period of three years, with an option for renewal. Our services adhere to ITIL standards, encompassing incident, problem, change, release, configuration, availability, and capacity management.
2. Innovative Business Use Cases through Data-Driven Insights:
   TACME will focus on developing new business use cases by tapping into the vast array of existing and newly ingested data sources within the data lake.
3. Monitoring and Measurement To ensure optimal performance, TACME will monitor and measure processes and services against policies, objectives, and requirements. We will provide regular reports on the results and implement necessary actions to address discrepancies, fostering continuous improvement in process performance.
4. Data Integration We will maintain existing integrations and establish new connections with security solutions such as VAPT or other security measures from the Big Data platform perspective.
5. Security TACME prioritizes information security and will promptly report any detected security findings or risks to the appropriate personnel.
6. Compliance with Industry Standards Our services comply with industry-standard certifications and best practices for Big Data Platforms pertaining to support and maintenance, ensuring the highest level of quality and reliability for our clients.